Agency site

Working at the Agency
Why choose the Agency? Here are some of the reasons why you can have an engaging and meaningful career at the Agency: We focus on our people. We work hard at recruiting, developing and retaining a highly competent work force. We foster a cooperative, rewarding work environment that provides you...
Web page | 2016-05-04
Requests for additional seats
What should you do if you need additional seats? Talk to the company at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least 48 hours...
Web page | 2017-01-05
Allergies and travel
What should you do if your allergies might affect your travel? Talk to the carrier at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least...
Web page | 2015-10-23
Travelling with a mobility aid
Publications Checklists for travelling with a mobility aid Making sure your mobility aid will fit onboard Carriage of Mobility Aids Onboard Planes, Trains and Ferries Take Charge of Your Travel: A Guide for Persons with Disabilities Air travel...
Web page | 2015-11-27
Travelling with a service animal
Publications Checklist for travelling with an assistance animal Additional requirements Take Charge of Your Travel: A Guide for Persons with Disabilities Space for Service Dogs (Implementation Guide) Reservation checklist Travel...
Web page | 2015-10-23
Air travel: terms and conditions of carriage (tariffs)
What are your rights and responsibilities when flying? Who must have a tariff? What are a carrier’s responsibilities to its tariff? What’s included in a tariff? Where can you find a carrier’s tariff? What are your rights and responsibilities when flying? Travellers and air carriers both...
Web page | 2016-09-26
Terms and Conditions
Canadian Transportation Agency website terms and conditions Privacy Notice The Canadian Transportation Agency (Agency) is committed to providing websites that respect the privacy of its visitors. This privacy notice summarizes the privacy practices for the Agency’s online activities. All...
Web page | 2017-02-28
Air industry guidance
The national transportation policy permits the market to largely self-regulate. However, it also acknowledges that regulation may be required to meet public objectives or in cases where parties are not served by effective competition. When it comes to regulating air transportation, the Agency...
Web page | 2015-11-17
Rail: Overview
The Government of Canada’s national transportation policy, as set out in the Canada Transportation Act, permits the market to largely self-regulate. However, it also acknowledges that regulation may be required to meet public objectives or in cases where parties are not served by effective...
Web page | 2016-11-24
Overview of accessibility
Accessibility standards Monitoring the industry for accessibility Learn more about Aircraft Passenger terminals Trains Ferries Compliance reports Removing communication barriers Training videos Automated self-service...
Web page | 2017-01-04

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