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Western grain: Maximum Revenue Entitlement program
The Agency is required by the Canada Transportation Act to set annual Maximum Revenue Entitlements (MRE) for CN and CP for the movement of western grain and determine whether each entitlement has been exceeded. For more information, see: The Maximum Revenue Entitlement: A Guide Agency...
Web page | 2023-04-27
CTA announces Volume-Related Composite Price Indices for Crop Year 2023–2024 for CN and CP
April 27, 2023 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.8295 and the Canadian Pacific Railway Company (CP) at 1....
News | 2023-04-27
Air travel complaints per 100 flights – by airline – April 2022 to March 2023
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-04-27
The Canadian Transportation Agency issues administrative monetary penalty to Flair
April 20, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-04-20
Flair Airlines Ltd.
(1) On or about October 1, 2022, Flair Airlines Ltd. accepted for carriage and damaged the electric wheelchair of a passenger, and failed to, without charge, immediately provide the passenger with a suitable temporary replacement at the person’s destination, thereby contravening subsection 155(1)...
Enforcement Actions | 2023-04-18
Ottawa International Airport Authority
(1) On or about March 27, 2023, Ottawa International Airport Authority failed to have a signage that indicates the direction to follow in order to access a designated relief area for service dogs, specifically the designated relief area located past security, near Gate 18 in the Canada/...
Enforcement Actions | 2023-04-14
WestJet
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing WestJet has committed 24 violations of not providing a passenger with a written confirmation of the benefit that the carrier has offered, and...
Enforcement Actions | 2023-04-13
Swoop Inc.
(1) On or about March 24, 2023, Swoop Inc. failed to make available, in simple, clear and concise language, on a digital platform that Swoop Inc. uses to sell tickets (www.flyswoop.com), the terms and conditions referred to in paragraph 5(1)(a) of the Air Passenger Protection Regulations,...
Enforcement Actions | 2023-04-13
Labour disruptions impact at Canadian Transportation Agency
Overview The Government of Canada is committed to negotiating collective agreements that are fair for employees and reasonable for taxpayers. However, bargaining groups representing approximately 159,000 public servants may be in a legal strike position as early as mid-April. These employees...
News | 2023-04-12
Forward Regulatory Plan: 2023 to 2025
This Forward Regulatory Plan provides information on regulatory initiatives that the Canadian Transportation Agency (CTA) aims to propose or finalize in the next 2 years through: pre-publication in the Canada Gazette, Part I final publication in the Canada Gazette, Part II The Forward...
Web page | 2023-04-04

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