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AIR TRANSAT A.T. INC.
(A) On or about January 6, 2022, Air Transat A.T. Inc. failed to provide the reason for the cancellation of the flight TS681 scheduled on January 25, 2022, thereby contravening paragraph 13(1)a) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-10-06
Administrative Burden Baseline Count and Annual Updates (2022)
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2022-09-29
Flair Airlines Ltd.
(A) On or about August 19, 2021, when Flight F8306 was cancelled for reasons within Flair Airlines Ltd.'s control but required for safety purposes, Flair Airlines Ltd. failed to provide, free of charge, food and drink in reasonable quantities to 4 passengers who waited two hours after the departure...
Enforcement Actions | 2022-09-23
Calm Air International
(A) On or about April 27, 2022, Calm Air International LP advertised the price of an air service on the website calmair.com and in an email sent from social@calmair.com without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby...
Enforcement Actions | 2022-09-23
Remarks from the Chair and CEO, France Pégeot, at the ATAC Canadian Aviation Conference and Tradeshow, on November 18, 2021
Check against delivery Opening Good morning everyone. Thank you for the invitation and the opportunity this gives me to escape my home, actually my dining room table. I hope this will be the first of many "return to normal" meetings! This is my first work engagement outside of Ottawa since...
Speeches | 2022-09-22
Statement regarding the independence of the Canadian Transportation Agency
Read the pdf (515 KB) Executive Summary The Canadian Transportation Agency (CTA) is created by the Canada Transportation Act (Act). Like other administrative agencies, the CTA is part of the executive branch of government and its purpose is to implement government policy. The CTA has a...
Web page | 2022-09-09
Types of contraventions - Air
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. A Designated Enforcement Officer who believes that a regulated entity has...
Web page | 2022-09-08
New refund regulations now in force
September 8, 2022 – Gatineau, Quebec – The Canadian Transportation Agency The Canadian Transportation Agency (CTA) today announced that the Regulations Amending the Air Passenger Protection Regulations, which provide additional refund requirements, are now in force. Related content...
News | 2022-09-08
Sample tariff — containing rules applicable to scheduled services for the transportation of passengers and their baggage between points in Canada and points inside and outside Canada
Published February 2021 Updated January 2023 Part I – General tariff information Explanation of abbreviations, reference marks and symbols $ Dollar(s) (C) Denotes change which results in neither increases or decreases (I) Denotes...
Publication | 2022-09-08
NOTICE: Temporary and Full-Time Member, Canadian Transportation Agency
Notice: Temporary and Full-Time Member, Canadian Transportation Agency
News | 2022-09-06

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