Agency site
Regulations
The regulations provide for clearer and more consistent air passenger rights by imposing certain minimum airline requirements in air travel – including standards of treatment and, in some situations, compensation for passengers.
Air Passenger Protection
Know...
Web page | 2019-05-22
Executive summary
Issues: Currently, Canada does not have a standardized passenger protection regime for air travel. While the Air Transportation Regulations (ATR) establish the terms and conditions that air carriers operating in Canada must address in their tariffs, air carriers are permitted to...
Web page | 2019-05-22
May 24, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) announced today that the Air Passenger Protection Regulations are now finalized. The regulations will come into effect in two stages.
Beginning July 15, 2019, airlines will have to:...
News | 2019-05-24
Gatineau – May 23, 2019
Scott Streiner, Chair & CEO of the Canadian Transportation Agency (CTA) will be joined by the Honourable Marc Garneau, Minister of Transport,to launch the final Air Passenger Protection Regulations.
Mr. Streiner and Minister Garneau will be available to answer media...
News | 2019-05-23
Today marks a milestone for air travel in Canada.
The Air Passenger Protection Regulations, or APPR, will, for the first time, lay out airlines' minimum obligations to passengers if, for example, their flight is delayed or cancelled, they're denied boarding, they sit on a plane during a tarmac...
Speeches | 2019-05-28
Chair and CEO Scott Streiner press conference statement on Air Passenger Protection Regulations, May 24, 2019
News | 2019-05-28
Implementation of Accessible Transportation under Bill C-81, an Act to Ensure a Barrier-Free Canada
The Act to Ensure a Barrier-Free Canada (Accessible Canada Act) improves accessibility by amending the Canada Transportation Act to provide the Canadian Transportation Agency (CTA) with new tools to...
Web page | 2019-08-14
The Accessible Canada Act
Q1. How does the Accessible Canada Act affect the CTA?
The legislation provided the CTA with additional tools to advance the accessibility of the national transportation system. This legislation came into force on July 11, 2019, and provided the CTA with:
own motion...
Web page | 2019-06-06
June 21, 2019 – Gatineau, QC – Canadian Transportation Agency
Bill C-81, the Accessible Canada Act, which received Royal Assent today, will provide the Canadian Transportation Agency (CTA) with new tools to help advance the accessibility of the national transportation system. Once in force, this...
News | 2019-06-21
Equality in motion: Designing and building for accessible transportation
On April 15, the 123rd Boston Marathon was held. The race is famous for many reasons, including its status as the world’s oldest marathon. But this year, something was missing: for the first time since 1981, Rick Hoyt wasn’t...
Speeches | 2019-06-06
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