Agency site

Highlights of one-person-one-fare policy decision
The Canadian Transportation Agency has a number of ongoing cases concerning accessible transportation. The following are highlights from the Agency's One-Person-One-Fare Policy Decision. After extensive written pleadings and evidence, and two hearings, the Agency issued a Decision expected to...
Web page | 2019-08-06
Agency Evaluation Plan 2019-20 to 2023-24
Program (from Program inventory) Last Evaluation of the Program (in whole or in part) and Fiscal Year approved or Never Evaluated Planned Evaluation in the next 5 years Date of planned evaluation approval(fiscal year) Program spending covered by the planned evaluation (based on...
Publication | 2019-08-06
Notice to Industry: Criteria to Determine What Constitutes an Air Service
Purpose This Notice is to inform the air industry, and other interested stakeholders, of a determination made by the Agency on the criteria it will apply to determine what constitutes an “air service”. Air service The Canada Transportation Act (Act) states that no person shall operate an “air...
Web page | 2019-08-09
On the path towards a more accessible Canada with the creation of the Council of Federal Accessibility Agencies
News release - On the path towards a more accessible Canada with the creation of the Council of Federal Accessibility Agencies
News | 2019-08-15
APPR implementation guides are now available
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16
Canadian Transportation Agency launches inquiry into WestJet flight incident
August 16, 2019 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) is launching an inquiry to examine whether the terms of WestJet's tariff dealing with schedule changes and irregularities are just and reasonable, taking into account the requirement for...
News | 2019-08-16
Canadian Transportation Agency launches a new confidential toll-free Accessibility Help Line
August 20, 2019 – Gatineau, QC – Canadian Transportation Agency The disability community and persons with disabilities now have new tools available to help them exercise their right to an accessible transportation network. In support of the implementation of the new Accessible Transportation for...
News | 2019-08-21
Quarterly Financial Report for the quarter ended June 30, 2019
1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive on Accounting Standards: GC 4400 Departmental Quarterly...
Publication | 2019-08-28
Information for ticket-holders impacted by major weather events
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as possible to confirm or adjust your travel plans accordingly. Consult the Government of Canada's Hurricane...
News | 2019-09-04
CTA's Policy on Providing Guidance on Regulatory Requirements
This policy outlines the CTA's approach to helping regulated parties understand their regulatory obligations. CTA Context The CTA is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a...
Web page | 2019-09-09

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