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Annual Report on the Administration of the Privacy Act 2021-2022
Read the pdf (773 KB) Introduction The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2022-11-09
Kississing Lake Lodge Ltd.
(A) On or about April 27-2022, Kississing Lake Lodge Ltd., advertised the price of an air service on their Facebook page without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the APPR.
Enforcement Actions | 2022-11-09
Best Practices for Indoor Relief Areas for Service Dogs in Terminals
Read the pdf (468 KB) Related content Service dogs: A Guide Space for Service Dogs Onboard Transportation Equipment: A Guide Take Charge of Your Travel: A Guide for Travellers with Disabilities Introduction Some persons with disabilities use...
Web page | 2022-11-07
Annual Report 2021–2022
Canadian Transportation Agency Download the PDF of the Annual Report Table of contents Message from the Chair and CEO Who we are Transportation industry context Regulating industry Resolving disputes Assessment of the Act Appendix: Reporting on dispute...
Publication | 2022-11-07
Accessible transportation Guidance and Resources
Featured resources Best Practices for Indoor Relief Areas for Service Dogs in Terminals New International Working Group on Special Service Request Codes New Take charge of your travel:...
Web page | 2022-11-07
WestJet
(1) On or about January 18, 2022, WestJet did not provide the prescribed compensation requested by passenger (SVMEME) or an explanation as to why compensation is not payable, within 30 days after the day on which it received the request, thereby contravening subsection 19(4) of the Air Passenger...
Enforcement Actions | 2022-10-31
Rail Monitoring at the Agency
The Agency monitors rail performance and service issues using publicly available data. This includes: CN rail volumes and CP rail volumes. Volume variance across Canada, the US, and Mexico. Grain service and volume data through the Grain Monitoring Program (GMP) reports. Additional...
Web page | 2022-10-25
International Working Group on Special Service Request Codes
Read the pdf (492 KB) Report No: LTR-FRL-2022-0029 Date: March 31, 2022 Author(s): Shelley Roberts & Caidence Paleske Aerospace Executive Summary Beginning in 2021, in collaboration with the National Research Council of Canada (NRC), the Canadian Transportation Agency (CTA)...
Publication | 2022-10-25
Departmental Results Report: Gender-based analysis plus
Section 1: Institutional GBA Plus Capacity The Agency continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and dignity, harassment and discrimination are not tolerated, and different needs are accommodated. These core values are...
Web page | 2022-10-25
Departmental Results Report: United Nations 2030 Agenda for Sustainable Development and the Sustainable Development Goals
UN Sustainable Development Goals (SDGs) Goal 12. Ensure sustainable consumption and production patterns 2021‒22 Planned initiatives The CTA will continue to take action to embed environmental considerations into public procurement, in accordance with the federal Policy on Green Procurement....
Web page | 2022-10-25

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