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Annual Report on the administration of the Access to Information Act 2023-2024
Read the PDF (787 Kb) Introduction The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2024-10-18
Annual Report on the administration of the Privacy Act 2023-2024
Read the PDF (706 Kb) Introduction The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2024-10-18
Golden West Airlines, LLC
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Golden West Airlines, LLC has committed the following 5 violations, operated an air service using a Gulfstream type aircraft bearing...
Enforcement Actions | 2024-10-09
WestJet
On or about June 19, 2024, at Calgary International Airport (YYC), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS123, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2024-10-09
List of arbitrators for arbitration pursuant to sections 36.2, 169.42 and 169(1) of the Canada Transportation Act
List of Arbitrators call out The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions. With the help of the ADR...
Web page | 2024-10-07
Sky Taxi Sp. Z o.o. carrying on business as SkyTaxi
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing SkyTaxi Sp. z o.o. carrying on business as SkyTaxi has committed the 3 following violations, SkyTaxi operated an international goods...
Enforcement Actions | 2024-10-03
Air Canada
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air Canada has committed the 20 following violations, not providing passengers with the minimum compensation referred to in subsection 19(...
Enforcement Actions | 2024-10-03
The Canadian Transportation Agency issues administrative monetary penalties to KLM for violations of the Air Passenger Protection Regulations
September 27, 2024 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $48,000 against Royal Dutch Airlines (KLM) for 30 violations of the Air Passenger Protection Regulations (APPR) regarding its...
News | 2024-09-27
Koninklijke Luchtvaart Maatschappij N.V. (aka KLM Royal Dutch Airlines)
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned enforcement officer has issued this notice of violation believing Koninklijke Luchtvaart Maatschappij N.V. has committed the following 10 violations, failed to make available, in simple, clear and concise...
Enforcement Actions | 2024-09-27
Consultation process opens after the Canadian Transportation Agency publishes a fee proposal for the cost recovery of air travel complaints
The Canadian Transportation Agency (CTA) has published a fee proposal outlining how it intends to recover costs for processing eligible air travel complaints, and is now accepting comments. Interested parties now have until Monday, November 4, 2024, to submit their comments online. Consult the...
News | 2024-09-26

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