Agency site

5. Main corporate reports
Back to table of contents The CTA undergoes a variety of corporate reporting exercises annually. The three main corporate reports are outlined below, and all of the CTA’s corporate reports can be found here: Corporate reports. Annual Report The CTA is required to report to Parliament every...
Web page | 2026-09-25
Transparency
Contents Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy Proactive Disclosure The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2026-09-25
Edmonton Regional Airports Authority issued $50,000 penalty for violations of the ATPDR
September 25, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued an administrative monetary penalty of $50,000 against the Edmonton Regional Airports Authority for two violations of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR). On or about...
News | 2026-09-25
Terms and Conditions
Canadian Transportation Agency website terms and conditions Privacy Notice The Canadian Transportation Agency (Agency) is committed to providing websites that respect the privacy of its visitors. This privacy notice summarizes the privacy practices for the Agency’s online activities. All...
Web page | 2017-02-28
Court decision on confidentiality of CTA air travel complaint decisions
Court decision On July 8, 2026, the Ontario Superior Court ruled that complaints adjudicated by the Canadian Transportation Agency's (CTA) Complaint Resolution Office (CRO) are subject to the open court principle and are no longer covered by the confidentiality provision in subsection 85.09(...
Web page | 2026-10-05
Air travel complaints overview
Air travel complaint resolution process The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2025-05-31
Air travel complaints resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
Guide to Certificates of Fitness
Sections 90 to 94 of the Canada Transportation Act require a person proposing to construct or operate a freight or passenger railway under federal jurisdiction to apply to the Agency for a certificate of fitness. The Agency issues such certificates if it is satisfied that there will be adequate...
Publication | 2008-05-06
Rail certificates of fitness (licences)
If a person wants to construct or operate a freight or passenger railway under federal jurisdiction, they must apply to the Canadian Transportation Agency for a certificate of fitness. Before issuing a certificate of fitness, we must be satisfied that rail freight carriers have the minimum volume-...
Web page | 2021-06-09
Guide to Railway Charges for Crossing Maintenance and Construction 2023
Notice: This page presents a previous version of the Guide to Railway Charges for Crossing Maintenance and Construction. The current version of the guide is available here: Guide to Railway Charges for Crossing Maintenance and Construction 2026 Read the pdf (695 KB) Effective...
Publication | 2023-09-15

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