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CTA 101 - Introducing a job aid to enhance the safe handling and stowage of mobility aids during air travel
April 27, 2026 – Gatineau, QC - The Canadian Transportation Agency (CTA) introduces a job aid tool designed to support airlines and ground handlers in the safe and secure handling of mobility aids during air travel. Mobility aids are essential extensions of personal autonomy. Damage or mishandling...
News | 2026-04-27
Agency approved cost of capital rates for transportation of Western grain
The Agency determines the cost of capital rates to be used for the development of the Volume-Related Composite Price Index, under subsection 151(1) of the Canada Transportation Act. The rates are approved each year in March for the upcoming crop year (August 1 - July 31). Canadian National...
Web page | 2025-04-29
Western grain: Maximum Revenue Entitlement program
The Agency is required by the Canada Transportation Act to set annual Maximum Revenue Entitlements (MRE) for Canadian National Railway Company (CN) and Canadian Pacific Kansas City Limited (CPKC) for the movement of western grain and determine whether each entitlement has been exceeded. For more...
Web page | 2025-12-19
CTA announces Volume-Related Composite Price Indices for Crop Year 2026–2027 for CN and CPKC
April 30, 2026 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.9864 and the Canadian Pacific Kansas City (CPKC) Railway...
News | 2026-04-30
List of arbitrators for arbitration pursuant to sections 36.2, 169.42 and 169(1) of the Canada Transportation Act
List of Arbitrators call out The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions. With the help of the ADR...
Web page | 2024-10-07
Accessible transportation Guidance and Resources
Featured resources Best Practices for Indoor Relief Areas for Service Dogs in Terminals International Working Group on Special Service Request Codes Take charge of your travel: Resources for...
Web page | 2022-11-07
Agency determinations related to the maximum revenue entitlement
To learn more about the revenue cap, see The Maximum Revenue Entitlement: A Guide. Crop year Volume-Related Composite Price Index determination Maximum revenue entitlement determination Related determinations 2026-2027 Determination No. R-2026-...
Web page | 2025-12-19
Tariffs
Requirements for air carriers Every air carrier that offers and/or sells air transportation to, from and within Canada must have a tariff. Under Canadian law, air carriers are required to: Ensure that a tariff is clear, reasonable and not unduly discriminatory. File a tariff (or amendments)...
Web page | 2015-08-26
Accessible transportation complaints help line
Watch the ASL video ASL version of Accessible transportation complaints help line   Callers to the help line can have access to a staff member if they have questions relating to accessible transportation, or if they need help filing an accessibility complaint....
Web page | 2020-06-23
Guideline on the Canadian Transportation Agency's Complaint Resolution Office air travel complaints process
1. Purpose (1) This guideline sets out the Complaint Resolution Office process for dealing with air travel complaints. (2) It provides instructions for passengers and airlines on the steps in the process, how they can participate and the deadlines that apply. (3) This guideline applies to all...
Web page | 2023-09-30

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