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Maximum Grain Revenue Entitlements for Crop Year 2021–2022
OTTAWA – December 22, 2022 - In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of both the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their respective maximum grain revenue entitlements for the crop...
News | 2022-12-22
Case Status
Case status The status of most cases may be checked online, including: Air travel complaints Accessibility complaints Rail and marine complaints We review each case using the information provided by you and the service provider. We continue to receive a high number of new complaints....
Web page | 2022-12-21
Accessibility plan 2023-2025
Notice: This page presents a previous version of the Accessibility Plan. The current version of the plan is available here: Accessibility Plan 2026-2028 Read the PDF (474 KB) Watch the ASL video 1. Plain Language Summary of the Plan ASL version of Plain Language Summary of...
Publication | 2022-12-23
Accessibility at the Canadian Transportation Agency
Note: this section is about the accessibility of CTA as an organization. This section is not about regulating accessibility and transportation, which is one of CTA’s mandates. The CTA is committed to advancing accessibility and making it a priority in the delivery of our services. We put this...
Web page | 2026-01-06
Accessibility feedback process at the Canadian Transportation Agency
Read the pdf (326 KB) Watch the American Sign Language (ASL) videos Introduction ASL version of Introduction This is an American Sign Language (ASL) video with no audio Continue to the next video: How to provide feedback   The Canadian...
Web page | 2023-05-05
Financial Statements for the period ended March 31, 2022
Statement of Management Responsibility Including Internal Control Over Financial Reporting Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2022, and all information contained in these financial statements rests with the...
Publication | 2022-12-30
Departmental Plan 2023-24 - Gender-based analysis plus
Gender-Based Analysis Plus (GBA+) Applicability All departments must complete the GBA Plus supplementary information table. Even if GBA Plus is deemed not relevant to a department’s programs, the department must complete the table and explain how GBA Plus is not relevant. Institutional GBA Plus...
Web page | 2023-01-20
Help for Shippers
Shippers have a right to access railway services in Canada under the Canada Transportation Act. This right is the Common Carrier Obligation and is a defining principle of Canadian freight rail service. We support shippers by: monitoring railway company level of services, providing assistance...
Web page | 2023-01-23
Submitted comments on the preliminary decision about traveling with an emotional support animal
Notice of extension The Canadian Transportation Agency (Agency) accepts that Via Rail, WestJet, Air Canada, Air France, the National Airlines Council of Canada, the International Air Transport Association and Airlines for America require more time to file submissions to justify why the Agency...
Web page | 2023-02-13
Air travel complaints per 100 flights – by airline – Apr 2022 to Dec 2022
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-02-01

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