Agency site

Access to Information and Privacy
Completed access to information requests The Agency posts summaries of completed access to information requests processed by its Access to Information and Privacy (ATIP) group on the Open Information portal of the Government of Canada. Related information Sources of federal government...
Web page | 2025-10-17
Air industry guidance
The national transportation policy permits the market to largely self-regulate. However, it also acknowledges that regulation may be required to meet public objectives or in cases where parties are not served by effective competition. When it comes to regulating air transportation, the Agency...
Web page | 2015-11-17
Rail: Overview
The Government of Canada’s national transportation policy, as set out in the Canada Transportation Act, permits the market to largely self-regulate. However, it also acknowledges that regulation may be required to meet public objectives or in cases where parties are not served by effective...
Web page | 2016-11-24
Overview of accessibility
Accessibility standards Monitoring the industry for accessibility Learn more about Aircraft Passenger terminals Trains Ferries Compliance reports Removing communication barriers Training videos Automated self-service...
Web page | 2017-01-04
Travelling
The Canadian Transportation Agency has information and resources to help you to plan your travel. If you run into problems while travelling and cannot resolve them directly with your air carrier, the Agency can help you resolve a wide range of transportation disputes. The Agency has a mandate to...
Web page | 2016-03-31
Notices of rail line discontinuance
Notices of discontinuance received by the Agency under Section 146 of the Canada Transportation Act since July 1, 1996.
Web page | 2015-09-21
Acts and regulations
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court. It oversees the very large and complex Canadian transportation system, which is...
Web page | 2019-07-08
Service Standards - Air Service Licences
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances. The Agency is the aeronautical authority for Canada that issues licences to operate publicly available air services. The...
Web page | 2016-12-05
Standard for Air Service Licences 2017-2018
Service standard The Agency will generally issue air service licences within 7 business days of receiving all required documentation demonstrating compliance with the licence requirements. Performance target The target for achieving this service standard is set at 85 percent. Performance...
Web page | 2017-05-15
Baggage Rules Approach Backgrounder
Issue The Agency needs to establish a clear and transparent approach to the application of baggage rules (including checked and carry-on bags) in travel arrangements involving multiple air carriers for transportation to, from and within Canada, in order to reduce confusion for consumers and...
Web page | 2014-09-23

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