Agency site

How to report a non-compliant air price advertisement

Requirements for air price advertising Air price advertising directed at the public must include: The total price, inclusive of all taxes, fees and charges which a consumer must pay to obtain the air service. A minimum level of description of the air service offered,...

Web page | 2015-10-20

How to report that terms and conditions are not available (or indicated as available) for public inspection

Requirements for the public inspection of tariffs The public has the right to review an air carrier's tariff and carriers must ensure that they can readily do so upon request. Every air carrier that sells publicly-available air transportation to, from and within Canada must...

Web page | 2015-10-20

Provincial and territorial government authorities (dealing with consumer matters including travel)

Newfoundland and Labrador Consumer Affairs Officer Department of Government Services and Lands P.O. Box 8700 2nd Floor, West Block St. John's NL A1B 4J6 Tel.: 709-729-2600 Fax: 709-729-3205 Web site: www.gov.nl.ca/gs Prince Edward Island Department of Consumer...

Web page | 2023-03-27

How to switch dispute resolution services

Not sure what what your options are? Depending on the method of dispute resolution being used for your case, you may be able to switch to another dispute resolution service. Read below to find out more. Facilitation If facilitation ...

Web page | 2015-10-20

Additional information required for applications about crossings

Road and utility crossings In order for the application to be considered complete, the following information should be included: the location of the crossing (including railway mileage and subdivision, the name of the road and town and/or land title co-ordinates); a description of...

Web page | 2015-10-20

Regulatory Modernization Initiative

In 2016, the Canadian Transportation Agency (CTA) launched the Regulatory Modernization Initiative to update the suite of regulations, guidance materials and tools it administers and ensure that they keep pace with changing business models, user expectations and best practices in the...

Web page | 2019-07-30

Consultation on the Guide on Applying for Approval to Construct a Railway Line and Indigenous Engagement Framework for Railway Line Construction

The consultation is closed This consultation took place between March 7 and May 31, 2017. The Agency published a Guide on Applying for Approval to Construct a Railway Line on October 4, 2019. The Canadian Transportation Agency (Agency) is requesting comments from the railway industry and...

Consultation | 2017-03-07

Athabasca Spur

Notices of Discontinuance | 2017-03-16

J Lead Spur

Notices of Discontinuance | 2017-03-16

M Lead Railway Line

Notices of Discontinuance | 2017-03-16