Agency site

Guides and tools for rail
The CTA provides a range of tools and guidance documents, namely: The Maximum Revenue Entitlement: A Guide New Railway Crossings: A Guide New Freight Rail Service and Rates: A Guide New Freight Rail Service And Rates: A Summary New Guidelines for the Resolution of...
Web page | 2020-12-22
FAQs: Air passenger protection regulations
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Background Q1. Why has the Canadian Transportation Agency (CTA) developed...
Web page | 2023-01-11
2017-2018 Annual Report on the Administration of the Access to Information Act
Introduction The Access to Information Act (Act) was proclaimed on July 1, 1983. It grants all Canadian citizens and permanent residents the right to examine or receive copies of records under the control of a federal government institution, subject to limited and specific circumstances....
Publication | 2018-08-29
2017-2018 Annual Report on the Administration of the Privacy Act
Introduction The Privacy Act (Act), proclaimed in 1983, protects the privacy of individuals who are Canadian citizens or permanent residents with respect to personal information about themselves held by the Canadian government. The Act provides individuals with the right to access their...
Publication | 2018-08-29
Quarterly Financial Report for the quarter ended June 30, 2018
Management Statement for the Quarter Ending June 30, 2018 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2018-08-30
Air passenger protection regulations
Air Passenger Protection Regulations now finalized In May 2018, the Canadian Transportation Agency (CTA) began developing Air Passenger Protection Regulations to establish airline obligations toward passengers, including minimum compensation levels and standards of treatment in different...
Consultation | 2019-07-08
Information for ticket-holders impacted by major weather events
There are several major weather events currently affecting air travel, including hurricanes Olivia (Hawaii) and Florence (southern and eastern United States) and tropical storm Isaac (Caribbean).  These storms are expected to cause significant disruptions to air travel both domestically and...
News | 2018-09-13
Compliance Report: Vancouver International Airport
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. It seeks to remove these obstacles by: administering regulations and...
Publication | 2018-09-17
Administrative Burden Baseline − 2018
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2018-09-25
Air passenger protection public consultation - Written submissions
DISCLAIMERS Third-party information liability disclaimer Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content provided by external...
Web page | 2018-09-26

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