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Primera ticket holders – Important information about cessation of air operations
The Canadian Transportation Agency (CTA) is providing the following advice to passengers affected by the cessation of Primera Air's operations on October 2, 2018: If you have purchased a ticket but have not yet travelled, or you are still in transit, you should contact your travel agent or other...
News | 2018-10-03
Information for ticket-holders impacted by hurricane Michael
Hurricane Michael is currently affecting domestic and international air travel in the southern United States. When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as...
News | 2018-10-11
Air Passenger Protection Regulations Consultations - What We Heard
Air passengerprotection public consultations What we heard Download PDF Table of Contents Introduction Consultation Overview Key Themes Airline's Obligation to Communicate Clearly Flights Delays and Cancellations...
Publication | 2018-10-15
CTA releases What We Heard Report summarizing its air passenger protection consultations
Gatineau, Quebec – October 16, 2018 – The Canadian transportation Agency (CTA) today released its What We Heard Report, summarizing the input it received from Canadians over the course of its national consultations on new air passenger protection regulations. The three-month consultation process...
News | 2018-10-15
Guide to Canadian Ownership and Control in Fact for Air Transportation
Introduction This Guide explains the Canadian ownership requirement for obtaining a licence to operate an air service from the Canadian Transportation Agency (Agency), and for maintaining such a licence. It explains how the Agency interprets and applies the legal requirement for an air licence...
Publication | 2018-10-19
Application Process for Canadian Ownership Determinations for Air Transportation
Introduction Anyone wishing to obtain or maintain an air service licence must meet legal requirements related to Canadian ownership. These requirements are set out in the Canada Transportation Act (Act) and the Canadian Transportation Agency (Agency) is responsible for determining whether a...
Publication | 2018-10-19
Sunwing Inquiry: Appendix 10: All Affected Flights - Notes
Toronto Airport (YYZ) Departures Flights Original Date of Flight Mitigated Facts  Relevant Issues  SWG022  15/04/2018 TARMAC DELAY: Some passengers testimonies and Data provided by Greater Toronto Airport Authority indicates a tarmac...
Web page | 2018-10-22
Sunwing Inquiry: Appendix 10: All Affected Flights - Data
Toronto Airport (YYZ) Departures Flights Original Date of Flight Destination Passengers Original Scheduled Time of Departure Actual Date of Departure Actual Time of Departure Original Scheduled Time of Arrival Actual Date of Arrival Actual Time of Arrival...
Web page | 2018-10-22
Sunwing Inquiry: Appendix 11: Flights delayed more than 4 hours - Data
Toronto Airport (YYZ) Departures Flights Original Date of Flight Destination Original Scheduled Time of Departure Actual Date of Departure Actual Time of Departure Delay 4+ hrs Duration of delay Flight Delay: Meal vouchers provided SWG022  15/04...
Web page | 2018-10-22
Sunwing Inquiry: Appendix 11: Flights delayed more than 4 hours - Notes
Toronto Airport (YYZ) Departures Flights Original Date of Flight Mitigated Facts  Relevant Issues  SWG022 15/04/2018   Meal vouchers were available for passengers. SWG026 16/04/2018 MEAL VOUCHERS:...
Web page | 2018-10-22

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