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Proposed amendments to the Canadian Transportation Agency Designated Provisions Regulations
What is being amended? There are 22 provisions of the Canada Transportation Act (Act) to be designated under the Canadian Transportation Agency Designated Provisions Regulations (DPR). The DPR consists of a list of sections of the Act or the regulations that may be enforced by way of...
Consultation | 2025-01-29
Accessibility-Related Airlines Policy Changes
Airlines can modify their accessibility policies and practices which may have an impact on passengers with disabilities who may not be aware of these changes. For example, in June 2024, WestJet updated its mobility aid weight and size, and handling policy and updated its size and weight limits for...
Publication | 2025-01-27
Med Jets, S.A. de C.V. carrying on business as Jet Rescue Air Ambulance
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Med Jets, S.A. de C.V. carrying on business as Jet Rescue Air Ambulance has committed 8 violations, operated an air service using a...
Enforcement Actions | 2025-01-22
Accessibility Advisory Committee
For advice on accessibility issues, the Agency consults its Accessibility Advisory Committee, made up of representatives from the community of persons with disabilities, the transportation industry and other interested parties. The Agency's Accessibility Advisory Committee and Working Group...
Web page | 2025-01-20
WestJet penalized for violations of the APPR and ATPDR
January 17, 2025 – Gatineau, Québec – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $146,300 against WestJet for violations of the Air Passenger Protection Regulations (APPR). On March 2, 2024, a WestJet flight...
News | 2025-01-17
WestJet
A) On or about February 22, 2024, WestJet failed to accept a service dog for transportation and permit the animal to accompany the person on board, on the request of a person with a disability thereby contravening subsection 51(1) of the Accessible Transportation for Persons with Disabilities...
Enforcement Actions | 2025-01-17
Pakistan International Airlines
(A) On or about December 23, 2024, Pakistan International Airlines Corporation advertised the price of an air service on their mobile application without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR. (B) On or...
Enforcement Actions | 2025-01-16
WestJet
On or about March 2, 2024, WestJet failed to provide passengers affected by the cancellation of flight WS1474 scheduled to depart on March 2, 2024, the information referred to in subsection 13(1) using the available communication method for which they had indicated a preference, including a method...
Enforcement Actions | 2025-01-09
Designation of large and small airlines for 2025 – CTA Update
Gatineau, Quebec, January 8, 2025 – The Canadian Transportation Agency (CTA) has updated the list of large and small airlines for 2025. According to the Air Passenger Protection Regulations, large airlines are those that have carried more than two million passengers in each of the two preceding...
News | 2025-01-08
Limits of liability for passengers and goods
What are limitations to liability? All air carriers’ tariffs must set out how an air carrier limits its liability with respect to the transportation of passenger and goods. This part of an air carrier’s tariff addresses the extent of an air carrier’s liability in cases of personal injury or death...
Web page | 2024-12-27

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