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Swoop Inc
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Swoop Inc. has 61 violations of not providing the prescribed compensation requested by a passenger or an explanation as to why...
Enforcement Actions | 2023-02-03
9736140 Canada Inc. (Pascan Aviation)
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation, believing 9736140 Canada Inc. (Pascan Aviation) , has committed 22 violations of not providing the prescribed compensation requested by...
Enforcement Actions | 2023-02-03
Porter Airlines (Canada) Limited
(A) On or about January 23, 2023, Porter Airlines (Canada) Limited advertised the price of an air service on their Facebook page without including the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the Air Passenger Protection...
Enforcement Actions | 2023-02-03
1263343 Alberta Inc. (Lynx Air)
(A) On or about January 24, 2023, 1263343 Alberta Inc. (Lynx Air) advertised the price of an air service in a marketing email sent by noreply@lynxair.com without including the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the...
Enforcement Actions | 2023-02-03
WestJet
Note : Penalty partially dismissed by TATC on June 5, 2025, pursuant to RA-026-23 Date of revision : Thursday, July 24, 2025
Enforcement Actions | 2023-02-09
Sunwing Airlines Inc.
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Sunwing Airlines Inc. has committed 32 violations of failing to provide the reason for a delay of flight to affected passengers, contrary...
Enforcement Actions | 2023-02-14
Greater Toronto Airports Authority
(1) On or about February 8, 2023, Greater Toronto Airports Authority failed to have a designated area for service dogs to relieve themselves that is identified by tactile and Braille signage, specifically the designated relief area located in Terminal 1 (International – Located on the Arrival...
Enforcement Actions | 2023-02-17
WestJet
On or about November 30, 2022, in a terminal of Edmonton International Airport, the software components of its automated self-service kiosks available for public use, that are owned, operated or controlled by WestJet, failed to meet the requirements set out in clauses 4 and 6 of the National...
Enforcement Actions | 2023-02-22
Calgary Airport Authority
(1) On or about February 23, 2023, Calgary Airport Authority failed to have a designated area for service dogs to relieve themselves that is identified by tactile and Braille signage, specifically the designated relief area located Pre-security: Adjacent to Door 1 on the Arrivals level, thereby...
Enforcement Actions | 2023-03-03
Air Transat A.T. Inc.
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 14 violations of not providing passengers affected by a delay the reason for the...
Enforcement Actions | 2023-03-10

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