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FAQ: Indexation of minimum liability insurance amounts
Why are the required minimum liability insurance amounts increasing? Every five years, the required minimum liability insurance amounts for air carriers are updated for inflation, based on the consumer price index published by Statistics Canada, as required by the Air Transportation...
Web page | 2026-01-20
CTA 101 - Launch of new air passenger protection website
February 3, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) launched its newly redesigned Air Passenger Protection website. The upgraded platform represents a significant step forward in the CTA’s ongoing commitment to provide clear, accessible information about the protections...
News | 2026-02-03
Administrative Burden Baseline Count and Annual Updates (2025)
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2026-02-04
Quarterly Financial Report for the quarter ended December 31, 2025
Management statement for the quarter ending December 31, 2025 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury...
Publication | 2026-02-25
WestJet penalized for violations of the APPR
March 5, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $70,000 against WestJet for violations of the Air Passenger Protection Regulations (APPR). On or about February 16, 2025, WestJet committed 16 violations of subsection 14(...
News | 2026-03-05
Porter Airlines penalized for violations of the APPR
March 10, 2026 — Gatineau, Quebec — The Canadian Transportation Agency has issued an administrative monetary penalty of $90,500 against Porter Airlines (Canada) Limited for violations of the Air Passenger Protection Regulations (APPR). On or about March 30, 2025, Porter Airlines (Canada) Limited...
News | 2026-03-11
Departmental Plan 2026-2027
On this page At a glance From the Chair and Chief Executive Officer (CEO) Plans to deliver on core responsibilities and internal services Core responsibility 1: Independent regulatory and dispute-resolution services for transportation providers and users Internal...
Publication | 2026-03-13
Air Canada penalized for violations of the APPR during the August 2025 labour disruption
March 30, 2026 — Gatineau, Quebec — The Canadian Transportation Agency (CTA) has issued an administrative monetary penalty of $426,000 against Air Canada for violations of the Air Passenger Protection Regulations (APPR). This enforcement action follows a comprehensive investigation conducted in...
News | 2026-03-30
Flair Airlines penalized for violations of the APPR
April 2, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $66,000 against Flair Airlines for violations of the Air Passenger Protection Regulations (APPR). On or about June 14, September 6, November 5, and 26th, 2025, Flair...
News | 2026-04-02
Air travel complaints per 100 flights – by airline – October 2024 to September 2025
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during one of the quarterly periods. Airlines that did not meet these criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2026-04-10

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